Terms and Conditions – DDPartsSolution

1. Validity of Quotation
All quotations issued by DDPartsSolution are valid for thirty (30) calendar days from the date of issue, unless otherwise stated in writing. Stock availability will be confirmed only after an order is placed.

2. Product Condition
Products offered may be:

• New: Brand new and unused.

• Used: Fully tested and in good working condition. Used or discontinued products may show cosmetic marks due to prior use or long-term storage. Such imperfections do not affect the product’s quality, performance, or functionality.

The specific condition (New or Used) will always be stated in the quotation and/or invoice.

3. Shipping and Insurance
All orders are shipped with transport insurance included. Risk of loss transfers to the buyer once the goods are delivered to the carrier.

4. Software and Parameterization
Software installation, configuration, and parameterization are the sole responsibility of the customer. DDPartsSolution does not provide programming, application engineering, or system integration services.

5. Limited Warranty
Except where required by applicable law, DDPartsSolution provides no express or implied warranties, including but not limited to merchantability, fitness for a particular purpose, or non-infringement.

6. Disclaimer and Limitation of Liability
To the maximum extent permitted by law:

• The seller shall not be liable for business interruption, lost profits, loss of revenue, anticipated savings, data, contracts, goodwill, or any indirect, incidental, or consequential damages.

• The seller’s total cumulative liability for any claim, whether in contract, tort, or otherwise, shall not exceed the purchase price of the specific supply giving rise to the claim.

• The seller disclaims all liability arising from free information or assistance provided, including shipping advice or product recommendations.

7. Returns and Cancellations
Orders cannot be canceled once confirmed. Returns are accepted only with prior written authorization and subject to inspection. Return shipping and related costs are the buyer’s responsibility unless otherwise agreed in writing.

8. Governing Law and Jurisdiction
These Terms and Conditions are governed by the laws of the State of Florida, United States of America. Any disputes shall be resolved exclusively in the state or federal courts located in Lake County, Florida, USA.

9. Cancellation and Non-Payment Fee
If an order is canceled after confirmation, or if payment is not completed, the buyer agrees to pay a cancellation fee equal to ten percent (10%) of the total order value. This fee covers administrative costs, order processing, and stock reservation.

10. Delivery Schedule
All delivery dates provided are estimates only. The seller shall not be held liable for any delays in shipment or delivery caused by carriers, customs, force majeure events, or other circumstances beyond its reasonable control. No penalties, liquidated damages, or delay claims shall apply unless expressly agreed in writing and signed by both parties.

11. Prevailing Terms
In the event of any conflict between these Terms and Conditions and any terms contained in a buyer’s Purchase Order or related document, these Terms and Conditions shall prevail. Any additional or different terms proposed by the buyer are expressly rejected unless accepted in writing by DDPartsSolution.

12. Force Majeure
DDPartsSolution shall not be held liable for any failure or delay in performance resulting from circumstances beyond its reasonable control, including but not limited to natural disasters, pandemics, epidemics, war, terrorism, government actions, labor disputes, supply chain disruptions, or failures of carriers or suppliers. Delivery obligations will be extended by a period equal to the duration of the delay.